Terms of Sales. Identification
Preamble The site is the property of WARTELLE MODELISME in its entirety, as well as all related rights. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners. However, hypertext type links to the site are authorized without requests specific. 1. Acceptance of conditions
The customer acknowledges having read, at the time of placing the order, the special conditions of sale set out on this screen and expressly declares to accept them without reservation. These general conditions of sale govern the contractual relations between WARTELLE MODELISME and its client, both parties accepting them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document, unless otherwise waived, expressly and in writing. 2. Products
Photographs illustrating the products do not enter into the contractual scope. If errors are introduced, under no circumstances can WARTELLE MODELISME be held liable. The majority of products offered to its customers by WARTELLE MODELISME are available in our warehouse. 3. Order
Automatic recording systems are considered as proof of the nature, content and date of the order. WARTELLE MODELISME confirms acceptance of its order to the customer at the email address that the customer has communicated. The sale will only be concluded upon confirmation of the order. WARTELLE MODELISME reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order. The information provided by the buyer when taking the order binds the buyer: in the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility of delivering the product. 4. Delivery
After order confirmation, WARTELLE MODELISME undertakes to deliver to its
carrier, all references ordered by the buyer and this in a maximum deadline of 48 working hours. This carrier undertakes by contract with WARTELLE MODELISME will deliver the order to the buyer's address provided by WARTELLE MODELISME. In the case of transport under the so-called cash-on-reimbursement system, the customer undertakes to pay the carrier or his representative the entire amount indicated at the time of order confirmation.
In addition, for deliveries outside mainland France, the customer undertakes to pay all taxes due on the importation of products, customs duties, value added tax, and all other taxes due under the laws of country of receipt of the order. All orders placed with WARTELLE MODELISME are intended for the personal use of customers, customers or recipients of the products prohibit any partial or total resale of the products. WARTELLE MODELISME in fact disclaims any legal responsibility if the payment of taxes is not made by the customer.
Delivery will be made by post via tracked colissimo or chronopost depending on the customer's choice of transport in Metropolitan France. Delivery is made within the time slot planned with the customer by direct delivery of the product to the announced recipient, or in the event of absence, to another person authorized by the customer. Any delays do not entitle the buyer to claim damages. Deliveries in EEC countries are made by post in Colissimo followed by Europe or by Chronopost depending on the customer's choice, for deliveries outside the EEC, deliveries are made by international postal services. national or chronopost depending on the customer's choice. In the case of a technical product, the customer will take particular care to check the proper functioning of the device delivered, to read the instructions for use provided to him. In the event of apparent defects, the buyer has the right of return under the conditions provided for in this document. War, riot, fire, strikes, accidents and the impossibility of being supplied are considered as force majeure relieving the seller of his obligation to deliver. The goods always travel at the risk of the recipient. Always check your package upon arrival. You have 48 hours to make any reservations with the carrier in the event of something missing or damaged. For reasons of availability, an order may be delivered in several installments to the customer. The customer only pays for one delivery. If the customer wants 2 delivery locations, he places 2 orders, with the associated delivery costs. If, despite all our efforts, an item remains unavailable for more than 14 days, the customer will be able to benefit from a credit on their next order, or a refund of the amount received. 5. Withdrawal
You have 14 days (from receipt of the items) to form an opinion. In the event of an exchange or refund, return the new item(s) in their original packaging, intact, accompanied by all possible accessories, instructions for use and documentation to the address next :
WARTELLE MODELISME Adresse 82 RUE JEAN JAURES Code postal Ville 59690 VIEUX CONDE Pays FRANCE In the event of exercising the right of withdrawal, WARTELLE MODELISME is required to reimburse the sums paid by the customer, free of charge, with the exception of return costs. Reimbursement is due within a maximum of 15 days. 6. Price
The price is expressed in euros. The price indicated on the product sheets does not include transport. The price indicated in the order confirmation is the final price, expressed all taxes included and including VAT for France and EEC countries. This price includes the price of the products, the costs of handling, packaging and conservation of the products, transport and commissioning costs. The prices indicated on the site are only valid if the order is made via our online sales site, in fact we offer very competitive prices which can only be applied to online sales, therefore it may be that especially on parts there is a slight price difference if your order was not made online. 7. Payment
The price invoiced to the customer is the price indicated on the order confirmation sent by WARTELLE MODELISME The price of the products is payable in cash on the day of the actual order. Payment is made by credit card bearing the CB symbol. Online payment CIC allows you to pay via a CIC banking server in a secure environment. Your bank card number is therefore directed to the bank's servers, your payment is made directly to a bank in a secure environment without going through the store's server, a guarantee that is all the more important as your numbers are known only from our banking partner C.I.C you can also pay by check, or by bank transfer, upon receipt of your payment, your order is sent. Foreign customers can pay by international visa card or by transfer via post or a bank, all our banking information is indicated at the end of the order form that you will make. The order validated by the customer will only be considered effective when the bank payment centers concerned have given their agreement. In the event of refusal by said centers, the order will be automatically canceled and the customer notified by email. Furthermore, WARTELLE MODELISME reserves the right to refuse any order from a customer. 8. Dispute
This contract is subject to French law. WARTELLE MODELISME cannot be held responsible for damages of any nature, whether material, immaterial or bodily, which could result from malfunction or misuse of the products sold. The same applies to any modifications to products resulting from manufacturers. The liability of WARTELLE MODELISME will, in any event, be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the products. In the event of difficulties in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution in particular with the help of: Of a professional association of the sector, a consumer association or any other council of its choice. Please note that the search for an amicable solution does not interrupt the "short period" of the legal guarantee, nor the duration of the contractual guarantee. Please note that as a general rule and subject to the judgment of the Courts, compliance with the provisions of this contract relating to the contractual guarantee presupposes that the buyer honors its financial commitments to the seller. Complaints or disputes will always be received with attentive kindness, good faith always being presumed in those who take the trouble to explain their situations. In the event of a dispute, the customer will contact the company as a priority to obtain an amicable solution. Failing this, the VALENCIENNES Commercial Court has sole jurisdiction, regardless of the place of delivery and the method of payment accepted. 9. Guarantee
In all cases WARTELLE MODELISME cannot be held responsible for non-compliance with the regulatory and legislative provisions in force in the country of receipt, the liability of WARTELLE MODELISME is systematically limited to the value of the product in question, value on its date of sale. sale and without possibility of recourse against the brand or the company producing the product. In any event, the customer benefits from the legal guarantee of eviction and hidden defects (Art. 1625 et seq. of the Civil Code). On the condition that the buyer proves the hidden defect, the seller must legally repair all the consequences (art. 1641 et seq. of the civil code); if the buyer goes to court, he must do so within a "short time" from the discovery of the hidden defect (art.1648 of the civil code). You can contact customer service: 6 days a week (Monday to Saturday inclusive) at telephone number : 0327400671 by email to CONTACT@WARTELLE-SHOP.COM 10. legal information
The provision of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, the preparation of invoices and warranty contracts. Failure to provide information will result in the order not being validated. In accordance with the “Informatique et Libertés” law, the processing of personal information relating to customers has been declared to the Commission Nationale de l’Informatique et des Libertés (CNIL). The customer has (article 34 of the law of January 6, 1978) a right of access, modification, rectification and deletion of data concerning him, which he can exercise with WARTELLE MODELISME In addition, WARTELLE MODELISME undertakes not to communicate, free of charge or in exchange for compensation, the contact details of its customers to a third party. |